Support Info

Xnet Help Desk

ADSL Settings

Login: yourusername@adsl.xnet.co.nz
PPP Setting: PPP over ATM (RFC2364) VCMUX encapsulation
VPI Setting:0
VCI Setting: 100
Authentication: PAP

FTTH Settings

Login: yourusername@bof.xnet.co.nz
PPP Setting: PPP over Ethernet

Email Settings  

Incoming Mail Server: pop3.xnet.co.nz
Incoming Mail Server: imap.xnet.co.nz
Outgoing Mail Server: smtp.xnet.co.nz
Webmail URL:webmail.xnet.co.nz

DNS Settings

Primary DNS: ns1.xnet.co.nz or 58.28.5.2
Secondary DNS:ns2.xnet.co.nz or 58.28.6.2

Dial Up Number

086799209

More Information and Help 

Help Desk

If you have a technical question or just need a hand setting up, call our knowledgeable and friendly Help Desk staff.

Free Phone: 0800 14 XNET (0800 14 9638)

Email: help@xnet.co.nz

Contact Hours:

8am-10pm Monday-Friday
9am-5pm Saturday-Sunday

Knowledge Base

You can also search through our knowledge base for more information, including searching the results to previously asked questions - or start a new question.

  • More Questions?

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