Normal Charges
WorldxChange Price |
Incl GST |
|
| Xnet Fusion for Urban Customers | $62.18 | $69.95 |
| Xnet Fusion for Rural Customers | $79.95 | $89.95 |
| Self Installation | Free | - |
| Full Installation – a Technician will visit your premises | $176.89 | $199.00 |
| Transfer your existing Naked DSL connection from another ISP | $22.22 | $25.00 |
| Transfer your existing WxC connection | Free | - |
| Transfer your existing DSL connection from another ISP | $22.22 | $25.00 |
| Transfer with a required change of Port | $75.55 | $85.00 |
| Transfer from another provider (In addition to above) | TBC | - |
| Moving Address | $75.55 | $85.00* |
* Moving address charge currently waived for Xnet Fusion customers.
Faults
If you have a fault with your Xnet Fusion connection, please call the Xnet Help Desk on 0800 14 Xnet. They will also discuss the below charges if applicable.
| Fault Resolution Charges – Site Visit (no Fault) | $200.38 | $225.43 |
| Fault Resolution Charges – Aborted Visit | $72.98 | $82.10 |
Please note: WxC is not offering a 'Wire Maintenance' contract. This is normally an "opt-out" charge applied by your current line provider. The wire maintenance payment allows customers who have a fault with their household wiring - i.e. on the customer's premise, to get the current line provider's technician to undertake the work at either no cost or a reduced rate. This includes additional wall jacks, etc. WxC believes it is better off for customers to seek their own wiring supplier for the resolution of wiring faults, or additional wiring work. Most electricians are able to undertake this work - or there are specialist cabling companies available.